How can we help?
Answers for the GSL app and website — and a direct line to a real person when you need one.
The GSL App
Schedules, scores, standings, highlights, honors and events for all 17 Greater Spokane League schools — with your school and your sports up front.
There is no account to create and nothing to sign in to. You pick a school and the sports you care about, and the app keeps those choices on your device.
The GSL app is coming soon to the App Store and Google Play.
Common questions
How do I pick my school and sports?
Tap the account button in the top-right of the app header to open Account, then use Your School and Your Sports. You follow one school at a time and as many sports as you like.
Changes are staged until you press Save — an “Unsaved” badge appears at the top while anything is pending.
I’m not getting notifications
Work through these in order:
- Open Account → Notifications and confirm the alerts you want are switched on — Game reminders, Final scores, Highlights, School events and New honors are separate switches.
- Press Save. Nothing is applied until you do, and the permission prompt from your phone only appears after saving.
- If you dismissed that prompt, turn notifications back on for the GSL app in your phone’s own Settings, then reopen the app.
- Make sure a school is selected — most alerts are tied to the school and sports you follow.
Notification settings apply to the device you’re holding. There’s no account, so turning something off on your phone doesn’t change your tablet.
When do game reminders arrive, and how do I cancel one?
A game reminder fires about an hour before the game starts. You can see everything you’ve set a reminder on under Account → Games you’re reminded about, and remove them there.
Turning the Game reminders switch off cancels every scheduled reminder on that device.
What accessibility options does the app have?
Under Account → Accessibility you’ll find:
- High contrast — stronger text and border contrast throughout.
- Larger text — increases text size across the app.
- Simplified visuals — hides decorative backgrounds and watermarks.
- Reduce motion — turns off animated transitions and loading shimmer.
These apply the moment you flip them — no Save needed. The app also works with VoiceOver and TalkBack, and follows your phone’s system text-size and reduce-motion settings. If something is hard to use, please tell us below.
Do I need an account? What happens to my data?
No account, and no sign-in. Your followed school, sports, notification switches and reminders are stored on your device only — deleting the app removes them. Sign-in that syncs your teams across devices is planned for a later release.
Full details are in our privacy policy.
A score or schedule looks wrong
Schedules and results come from the member schools and are updated as they’re reported, so a final score can lag a little behind the buzzer. Pull down on a screen to refresh it.
If something is still wrong the next day — a missing game, the wrong opponent, a score that never posted — send it to us using the form below with the date, sport and teams, and we’ll chase it down with the school.
How do I start over, and where do I find my app version?
Account → Reset app preferences clears your followed teams and reminders and returns you to the welcome screens.
Your version number is at Account → About → Version. Please include it when you report a problem.
App won’t load or behaves oddly
- Check your connection — the app needs one to pull scores and news.
- Force-quit the app and reopen it.
- Install any pending update from the App Store or Google Play.
- Still stuck? Reset app preferences, then reach out with your device, OS version and app version.
The Website
A page looks out of date or a section is empty
Pages are cached to keep the site fast, so a freshly posted result can take a few minutes to appear. A hard refresh (Ctrl+Shift+R on Windows, ⌘+Shift+R on Mac) usually clears a stale copy your browser is holding on to.
Newsletter — signing up and unsubscribing
Subscribe using the form at the bottom of any page. Every newsletter we send includes an unsubscribe link, and you can opt out at any time — or email us and we’ll remove you.
Reporting a schedule, score or roster correction
Use the form below and choose Schedule or score correction. Include the date, sport and schools involved so we can match it to the right game.
Accessibility feedback
We want the site and app usable by everyone. If you hit a barrier — with a screen reader, keyboard navigation, contrast or text size — tell us what you were trying to do and we will fix it.
Media requests, sponsorships and getting involved
Those go through the “Get Connected” form on our About page, which routes to the right person at the league.
Orders & Passes
I didn’t get an order confirmation
A receipt is emailed as soon as payment goes through — check your spam folder first, since it’s the most common culprit. If it isn’t there, email us with the name and address you used at checkout and we’ll look up the order.
Wrong size, damaged item, or a refund
Contact us with your order details and a photo if something arrived damaged, and we’ll sort out a replacement or refund.
Is my payment information safe?
Payments are processed by Stripe. Card numbers are entered directly with Stripe and never touch our servers — see the privacy policy for details.
Contact Support
Send us the details and we’ll get back to you by email. For app problems, the device and app version make a real difference — there’s a field for them below.
















